HelpCenter.chat
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HelpStack
Shared inbox for email, Facebook, Instagram, WhatsApp and web chat with AI reply suggestions and auto-translation.
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Overview
About HelpStack
HelpStack combines customer messages from several channels, suggests AI replies that agents approve, translates conversations across many languages and supports custom agent tools, white-label and analytics.
What it does
HelpStack syncs conversations in real time from email, social messaging and a website widget, assigns and threads them, and offers AI suggestions with optional auto-reply on paid plans. It crawls a website to build an agent, translates messages automatically and integrates with WooCommerce.
Where it fits
It replaces separate inboxes for each channel in multi-brand or multi-country ecommerce support teams.
Who it suits
Ecommerce and small businesses selling across countries and languages.
Screenshots
See it in action
Editorial view
Strengths and limitations
Written by our editors to the same standard for every product.
Strengths
- Multi-channel inbox
- Automatic translation
- EU hosting
- Free plan
Limitations
- Auto-reply limited to paid plans
- WhatsApp support details vary across the site
Reviews
What users say
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Forum
Community discussions
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Company
About HelpStack
From the vendor
Provided by the vendor and reviewed by our editors; not independently verified.
- Company
- HelpStack
- Website
- helpstack.eu
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