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Deacon
AI support agent for founders that answers website visitors from your own content and hands off to you when unsure.
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Overview
About Deacon
Deacon adds a chat widget that answers only from the founder's docs, links sources, asks for an email when it cannot answer, and turns founder replies into future knowledge, with logs, topic ranking and analytics.
What it does
Deacon learns from a website, files, pasted text and written Q&A, replies in the visitor's language and refuses to guess when information is missing. Founders reply from a dashboard and the reply appears in the visitor's chat. Conversation logs are grouped into topics, and the same script provides website analytics.
Where it fits
It replaces a helpdesk for small teams, sitting on the website as the first line of support.
Who it suits
SaaS founders, small businesses, online shops and documentation sites without a support team.
Editorial view
Strengths and limitations
Written by our editors to the same standard for every product.
Strengths
- Answers only from your content
- Answer once to teach the agent
- Free plan with all features
Limitations
- No integrations or webhooks
- Website chat only
Reviews
What users say
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Company
About Deacon
From the vendor
Provided by the vendor and reviewed by our editors; not independently verified.
- Company
- Deacon
- Website
- heydeacon.com
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